gwendolyngrace: (Ivory Pure Sam by InYourPants_)
gwendolyngrace ([personal profile] gwendolyngrace) wrote2007-10-04 08:51 am
Entry tags:

iTunes hates me....

So, I got the link from iTunes last night, even though it was late, because I was at rehearsal when [livejournal.com profile] heidi8 called me about it, and I wound up having to call her at home (sorry!) because my Yahoo!Messenger kept crashing (grrr...). But she emailed me the iTunes link, and I downloaded it, and ran around and took my trash out while it was loading....

And it wouldn't play right. This is the same thing that happened when I broke down and bought "Roadkill" from iTunes because I couldn't get it any other way.

The picture freezes. The audio freezes, then picks up again after a delay of anywhere from 1-10 seconds. But here's the annoying thing: the audio *acts* as if it hasn't stopped playing. So it skips ahead. Then the pictures kind of skip around, too, so it's like a poorly timed, poorly scored slideshow instead of a video.

I even took time to update iTunes to the newest version, restarted the computer... same deal.

I managed to get *about* halfway through before midnight, at which point I had to give up.

If this happened with any downloaded .mp4 on my computer, I would blame my video and sound cards. But it only seems to happen when I download something *directly* from iTunes.

Anyone else ever have this problem?

This does NOT bode well for the rest of the season, people! I'm not going to be able to watch the episodes until "Stepping Out" is over - mid-November - and then if I get cast in something else over the winter/spring, which I really hope to be, I'll have the same problem again: rehearsals on Thursday nights.

I was just going to get the ep's from iTunes... but not if this is what's going to happen every time.

ARGH.

I'm going to see if I can load iTunes on the laptop and migrate stuff to it - maybe it *is* my computer, but at this point, all I really care about is being able to watch my show.


ETA: There is joy in Mudville... loading iTunes and d/ling the ep on the laptop worked just fine.

So I think it's probably the CPU speed on the other computer, really.

But at least I have a plan for the season....

[identity profile] chrystie69.livejournal.com 2007-10-04 01:19 pm (UTC)(link)
The only times I have had this problem Itunes ended up uploading a new version of the file and having me redownload. You might want to contact customer service it worked for me on one of the Dresden Files episodes. Are you just looking to get all of the Supernatural episodes? If so I'm tivoing them and could easily burn them onto a DVD for you.

[identity profile] gwendolyngrace.livejournal.com 2007-10-04 02:25 pm (UTC)(link)
I am looking for them, but the problem isn't so much having them as being able to watch them. CW does them streaming, so there's that possibility.

Also, if I can get it to work on the laptop that'll do for the time being, anyway.

But hm... a DVD... No, I actually want to give them the money for this to support the show.

[identity profile] chrystie69.livejournal.com 2007-10-04 05:41 pm (UTC)(link)
wait, CW is streaming the video now??

The only reason I'm not buying them on itunes is that I have run out of drive space for itunes videos and I've burned some to DVD for backup but it gets clunky to do that so I'm hoping to get my new laptop with the huge hard drive so I can start doing it again.

[identity profile] bakestondone.livejournal.com 2007-10-04 05:12 pm (UTC)(link)
Lots of folks have been having itunes issues with the last few releases. While I can recomend a uninstall and reinstall of itunes I will also recomend a player called VLC Media player. ((found here http://www.videolan.org/vlc/)) It has no real boarder around it and reads many many video formats so you don't have to worry about a large interface window around your movie. Perhaps you can watch your itunes movies with this? Miss you hun